English
العربية
Return & Exchange Policy
Your satisfaction is our top priority. That’s why we offer a hassle-free return and exchange policy for products purchased directly from us — within 14 days of the purchase date.
To ensure a smooth return or exchange process, please review the following conditions:
🛍️ Product Condition:
Items must be returned in their original condition and packaging.
Returns are not accepted for products that have been opened or tampered with.
Returns are not accepted for products that have been opened or tampered with.
💳 Refund Method:
Refunds will be processed using the original payment method, and the full amount paid (as shown in the order) will be refunded.
🚚 Service & Delivery Charges:
Fees related to services or delivery are non-refundable once the service has been fulfilled.
🎁 Gift Vouchers:
Any amount paid via gift vouchers or promo codes is non-refundable.
Note
All returns or exchanges must be requested through our Customer Service Team.
Many thanks